Poor infrastructure and outdated systems challenge accurate billing
Inefficient systems and unreliable usage tracking
Estimated or inaccurate water usage causes tenant disputes, making billing a constant issue for property managers.
Apparent water non-revenue loss with erroneous data
Faulty meters often make the master meter read more than all dwellings combined, leading to unclaimed costs each billing cycle.
Legacy metering systems make it hard to scale efficiently
Outdated AMR systems are hard to scale and implement, especially in new broad-acre developments.
SOLUTIONS
Smarter water management through automation and insights
Globally recognised products and technologies
Elevate the standard of infrastructure and software to that of leading utilities throughout Australia and the world.
Billing accurately and consistently
Recover and maintain continuity between the Utility ‘master meter’ and the cumulative dwelling meters to ensure every litre is measured and accounted for.
Scalable, cost-effective implementation
Flexible solutions designed to work with various construction stages of greenfield developments and retrofits of existing ‘brownfield’ sites.
FAQ
Frequently asked questions
Questions operators ask about fair, consistent water billing for residents and guests.
Why is water billing in villages and resorts so often disputed?
Older pulse-based sub-metering loses counts, estimates are used to fill the gaps, and residents cannot see their own usage. Consistent digital reads with a visible history remove most of those disputes.
What does Data Drop replace in an existing village?
The pulse counters and manual reads, not necessarily the meters. Modules read the meter register directly, gateways collect the data, and Aura produces consistent billing reads.
Can billing reads be produced automatically?
Yes. Reads are validated in Aura and exported to your billing system on the billing cycle, with any estimates flagged rather than silently used.
Can individual residents see their usage?
Yes. Portal access lets operators and residents view consumption and receive leak alerts.
Is the equipment suited to outdoor and pit installation?
Yes. Data Drop’s modules and gateways are IP68 rated, and the battery-powered devices are rated for a 10-year battery life.